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(VIDEO) How to Get IT Support

Augmenting your staff can be one of the most impactful decisions you can make.

June 5, 2020

 
The benefits of outsourcing or augmenting your IT operations gives you access to expanded capabilities, talent, and resources that may not be available within your organization. You can add team members when your workload needs the extra support, or free up your existing team to focus on their core competencies. Either way, the result is greater gains for your business in the areas that are most important to you.
 
 
 

Learn more about IT Support

 
 

TRANSCRIPT:

If you’re a small- to medium-sized business, you might not have a dedicated IT staff. You may have even assigned someone to an IT role that has little to no experience in the field.

If you do have an on-staff IT department, it’s probably made up of one or a small group of experts who specialize in specific areas of IT. When it comes to tackling projects in their area of expertise, they’re wizards. But what about all the other projects that don’t quite fit in their wheelhouse? Some are day-to-day and ongoing — things like maintenance, repairs, and help desk support. Others are large-scale and less frequent — things like office relocations, server upgrades or migrations, disaster recovery, and planning and testing.

If you’re relying on your in-house staff alone, these projects can be a huge distraction from the ones your team should be focusing their efforts on.

That’s where BLM Technologies comes in. At BLM, we understand that a one-size-fits-all approach to IT simply doesn’t work. That’s why we create custom IT solutions designed to augment your existing team and perfectly fit your need and your budget. We have thousands of trained IT professionals around the country who can seamlessly integrate into your existing team. Plus, we have a dedicated team of IT experts who provide remote support all across the nation. That means that we’re able to provide on-site and remote support whenever, wherever, and for however long you need it.

We understand that every small business’s IT needs are different, and we’re committed to providing the flexible service you need to get the IT support you deserve — whether that’s half a day each week on site, five days per week, on-demand as needed, or anything in between.

When you partner with BLM Technologies, we can provide you with qualified technicians to meet all your network needs, working with on-site servers or supporting your cloud-based services. With over four decades of experience in tech safety and compliance, we can also help protect your sensitive data. For larger, tougher IT projects, we offer outsourcing solutions that will allow your team to focus on their areas of expertise, providing them with skills they may not have on their own. We can even provide your customers access to high-quality tech support without the management and expense of operating your own call center. And, if you simply need to support your staff with experienced personnel while other employees are sick or on vacation, we’ve got that covered, too.

If you’re facing a serious IT challenge, our team has the perfect custom solution to help you conquer it. Whether you’re looking for ongoing maintenance and support, or know you’ll need backup for an upcoming project — No one provides IT support like BLM Technologies.

Ready to learn more? Contact us today for more information about our custom IT solutions and how BLM Technologies can help support your most critical IT needs.

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